top of page

Privacy Policy

Last updated: December 2025

​

Darlia’s Delights is committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect your personal data when you use our website or place an order with us.

 

Who We Are

 

Darlia’s Delights
UK-based business

Email: hello@darliasdelights.com

For the purposes of UK data protection law, Darlia’s Delights is the data controller.

 

What Information We Collect

 

We may collect and process the following personal information:

  • Name

  • Billing and delivery address

  • Email address

  • Order details and purchase history

  • Payment information (processed securely by third-party providers and not stored by us)

  • Any correspondence you send to us

  • Newsletter sign-up information

 

How We Use Your Information

 

We use your personal data to:

  • Process and fulfil orders

  • Communicate with you about your order

  • Respond to enquiries or customer service requests

  • Send order confirmations and delivery updates

  • Send marketing emails where you have opted in

  • Improve our website and services

  • Meet legal and accounting obligations

 

Marketing Communications

 

If you subscribe to our newsletter, we may send you emails about new products, offers and updates from Darlia’s Delights.

 

You can unsubscribe at any time by using the link included in our emails or by contacting us at hello@darliasdelights.com.

 

Legal Basis for Processing

 

We process personal data under the following legal bases:

  • Contract – to process and deliver your order

  • Consent – for marketing communications

  • Legal obligation – for tax and accounting purposes

  • Legitimate interests – to manage and improve our business

 

Sharing Your Information

 

We only share personal data where necessary, including with:

  • Payment service providers

  • Delivery and courier services

  • Website and ecommerce platform providers (such as Wix)

  • Professional advisers where legally required

 

We do not sell or trade your personal data.

 

Data Storage & Security

 

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss or misuse. Data is stored securely using trusted platforms and systems.

 

How Long We Keep Your Data

 

We keep personal data only for as long as necessary:

  • Order and transaction data is retained for legal and accounting purposes

  • Marketing data is kept until you unsubscribe

  • Customer correspondence is retained only as long as required to manage enquiries

 

Your Rights

 

Under UK GDPR, you have the right to:

​

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent for marketing at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

 

To exercise your rights, please contact hello@darliasdelights.com.

 

Cookies

 

Our website uses cookies to help improve functionality and user experience. Cookies may be managed through our website platform. You can control cookies through your browser settings.

 

Changes to This Policy

 

We may update this Privacy Policy occasionally. Any changes will be published on this page with an updated date.

​

Contact

​

If you have any questions about this Privacy Policy or how your data is handled, please contact:

hello@darliasdelights.com

bottom of page